Work With Us

Role Overview
We are looking for a Marketing Specialist to own the marketing that drives all of it, based here in Niseko and working directly with our founder and in-house creatives. This is a hands-on role for someone who sits where marketing meets content, and who wants to help build a travel brand, not just maintain one, in one of the most beautiful and snow-sure places on earth. This role focuses on strategy, messaging, execution, and communication.

Key Responsibilities

• Market our travel services and curated Hokkaido journeys to international travelers, turning interest into planning enquiries and bookings
• Build and run our marketing to the travel trade: the advisors, agents and OTAs who sell our journeys, including partner communications, sales collateral and our travel advisor partner kit
• Plan and run seasonal marketing campaigns across web, email (EDMs) and social that serve both our direct travelers and our trade partners
• Manage and grow our two Instagram brands: @seaandsummitcollective (experiences and journeys) and @nisekojapan (destination marketing)
• Write and send regular blogs and email newsletters that promote our journeys and experiences and showcase Niseko and Hokkaido to overseas visitors
• Keep the website current across our journeys, experiences and trade pages (WordPress)
• Brief and plan visual content with our in-house photographers and videographers, and create some of your own where it helps you move quickly
• Run our SEO and track performance across channels, reporting clearly on what drives enquiries and bookings

This is a broad role at a growing company. You will wear several hats across consumer and trade marketing, and help us decide where to focus.

What We’re Looking For

• A creative background is a major advantage. If you can capture and create your own original content, photo and video, you will move faster, own social and short-form trends directly, and lean less on pulling our creatives off assignment. Marketers who shoot and edit, or content creators who market, will stand out
• 2+ years in digital marketing, ideally within travel, tourism or hospitality
• An understanding of how travel is sold and distributed, both direct to travelers and through advisors, agents or OTAs. This is central to the role
• Hands-on social and content skills: you create, schedule and grow Instagram and short-form video, and you understand what performs and why
• A confident writer in English who can speak to both travelers and trade partners, persuasively and without the hard sell
• Comfortable in WordPress and an email platform (we use Mailchimp)
• Working knowledge of SEO and analytics (Google Analytics, Search Console)
• Self-directed: you can take a project from idea to live without daily oversight
• Fluent English (Japanese is a strong plus given our market and partners)

Nice to Have

• Experience marketing a DMC, tour operator, hotel or travel brand, especially to the trade
• Background in snow sports, outdoor brands or adventure travel
• Design skills (Canva or Adobe) for carousels, collateral and simple graphics
• Familiarity with Meta Business Suite and basic video editing
• Comfortable using AI tools to work faster and smarter
• Strong skiing or snowboarding, and a genuine love of the mountains. You will be marketing a place you should want to explore

Why Work With Us

• Help launch and grow the marketing for a locally based Hokkaido DMC, with real influence over how it is built
• Market genuinely premium, access-driven journeys in one of the world’s best winter destinations
• Live and work in Niseko, home to some of the most reliable, high-quality snow on the planet
• Two brands and two audiences, travelers and the global travel trade, means broad and real marketing ownership
• Small, capable team with a constant supply of world-class in-house visuals to draw from. Your work ships fast and you see its impact
• Above-market pay for the region, plus season pass / subsidized accommodation support and other benefits
• Real room to grow as the company grows

The Details

• Location:  On-site in Niseko, Hokkaido
• Type:  Full-time, year-round
• Eligibility:  Open to applicants eligible for a Japan Working Holiday Visa, and to candidates we can sponsor for a work visa. Working Holiday applicants, please include your visa validity dates in your application
• Compensation:  ¥215,000 –  ¥347,000 per month (based on experience and specific work hours) plus the benefits above
• Start date: Immediately

Role Overview

This role is You are the first person a guest or an agent partner hears from, the person who turns an enquiry into a confirmed booking, and the person who makes sure the booking lands exactly the way it was sold. Through the season you hold the detail so the guest never has to think about it, and so our guides walk out the door in the morning with everything already in place.

Key Responsibilities

• Respond to inbound enquiries quickly and with a level of service and local knowledge superior to that of other service providers in the area. Qualify the enquiry: party size, dates, ability, what the guest is actually after
• Build and send accommodation and experience proposals, then follow up until the booking is won or closed out
• Keep the pipeline current in ClickUp so nothing sits unanswered
• Process booking requests for direct bookings and with agent partners: availability checks, holds, confirmations and amendments
• Process changes and cancellations against supplier terms, and keep the guest or agent informed at every step
• Maintain accurate CRM and guest records: arrival details, dietary needs, ability levels, special requests
• Maintain a booking calendar, and share the details of each service with our staff, booking partners, outsourced activity partners, etc. 
• Send pre arrival information and final itineraries, and answer the questions that come with them
• Coordinate arrivals, transfers and check ins with drivers and property managers
• Prepare and track vehicles: fuel, cleanliness, scheduling, roadworthiness
• Manage safety equipment inventory and check that avalanche and safety gear is accounted for and serviceable
• Issue, collect and file guest waivers before every guided activity, with no exceptions
• Run post trip guest follow up: feedback requests, review requests, and closing the loop on anything raised

What We’re Looking For

• Native or near native written English, at a standard you would be comfortable putting in front of a guest paying a premium rate
• Two or more seasons or years in travel, hospitality, reservations or a comparable customer facing operations role
• Genuinely organised: you work from a system, not from memory, and nothing falls through
• Calm under load, and able to hold a warm tone with a guest while sorting potential challenges from behind the scenes
• Comfortable with booking and CRM software, Google Calendar, spreadsheets and shared drives
• A valid Japanese driving licence, or an international permit valid for the full contract period
• An existing status of residence that permits this work in Japan (see below)

Nice to Have

• Conversational Japanese, spoken and written
• Previous winter season in Niseko or another resort destination
• Snow sports background, enough to understand what the guiding team needs and what our customers desire
• Experience writing proposals or client facing sales copy
• Experience working with travel agents or trade partners
• Passion for outdoor lifestyle, snow sports, travel & tourism

Why Work With Us

• Support premium, access-driven journeys and exceptional guest experiences in one of the world’s best winter destinations
• Live and work in Niseko, home to some of the most reliable, high-quality snow on the planet
• Subsidized staff housing available
• Niseko United all-mountain Season Pass Included
• Above-market pay for the region, plus season pass / subsidized accommodation support and other benefits
• Real room to grow as the company grows, for those interested in a long-term or multi-season opportunity

The Details

• Location:  On-site in Niseko, Hokkaido
• Type:  Winter seasonal
• Eligibility:  This position does not include visa sponsorship. Applicants must already hold a status of residence that permits this work in Japan, for example permanent residence, spouse of a Japanese national or permanent resident, long term resident, or a working holiday visa valid for the full contract period.
• Compensation:  ¥1,800 – 2,000 per hour (based on experience and specific work hours) plus the benefits above
• Contract term: mid-November 2026 through mid-March 2027

Visual Creator

Role Overview
We’re seeking full-time creatives for the 2027-2028 winter season to provide our guest services for resort and lift-accessed guided photography or videography as well as and assist in our destination marketing efforts to promote Niseko and Hokkaido to overseas visitors.

Key Responsibilities

• Provide epic guest experiences such as guided on-mountain, resort and lift-accessed photography and/or videography for Hokkaido visitors
• Private portrait, event and other guest services photography and videography
• Capture and edit high-quality photo and video content to support Sea and Summit Collective’s brand, experiences, internal and client campaigns for website, youtube, Instagram posts, Reels, stories, blogs, and EDMs and our travel agent partners
• Collaborate with the marketing team to plan campaigns with high quality visuals
• Identify potential projects and and maintain a robust and organized media library
• Help supply the company’s website and SNS channels with fresh images, visual storytelling, and new content for @seaandsummitcollective (experience provider) and @nisekojapan (destination marketing account)
• Participate in shoots, location scouting, and on-assignment field work across Hokkaido

What We’re Looking For

• Proven experience and portfolio in photography, videography, and creative, short-form video editing
• Proficiency with tools such as Davinci Resolve, Lightroom, Premiere Pro (after effects)
• Design experience with Adobe Suite, Canva, or similar to create graphic designs and image carousels
• Portfolio that demonstrates creative visual storytelling, particularly in travel, lifestyle, or adventure 
• Strong understanding of Instagram, Reels, trends, YouTube and short-form video content
• For winter work – Expert-level skiing or snowboarding skills and the ability to operate camera gear in cold, snowy conditions, both in resort and in the backcountry in a range of weather conditions

Nice to Have

• Drone, gimbal, POV/Follow Cam Experience
• Experience working on-snow and/or with outdoor and adventure brands, ski resorts, or travel & tourism companies
• Passion for outdoor travel, adventure, and Hokkaido’s unique lifestyle
• For winter – Avalanche safety and Wilderness Medicine/Advanced First Aid training/certifications

Why Work With Us

• Join a small, passionate team in one of Japan’s most inspiring locations
• Explore one of the best outdoor and adventure destinations in Japan, and one of the snowiest places on the planet
• Apply your own creative style to tell compelling visual stories
• Opportunity to contribute and grow with a dynamic and evolving company

The Details

• Location:  On-site in Niseko, Hokkaido
• Type:  Winter seasonal
• Eligibility:  This position does not include visa sponsorship. Applicants must already hold a status of residence that permits this work in Japan, for example permanent residence, spouse of a Japanese national or permanent resident, long term resident, or a working holiday visa valid for the full contract period.
• Compensation:  ¥1,800 – 2,000 per hour (based on experience and specific work hours) plus the benefits above
• Contract term: mid-November 2026 through mid-March 2027

Role Overview
We’re seeking part-time creatives for the 2026 summer season to capture and create compelling still images, video edits and SNS content, to assist in our marketing efforts, promoting Niseko/Hokkaido at large and our travel/guiding services.

Key Responsibilities

• Explore everything on offer in Niseko and Hokkaido during the green season. Capture and create unique and compelling visual imagery
• Capture and edit high-quality photo and video content to support Sea and Summit Collective’s brand, experiences, internal and client campaigns for website, youtube, Instagram posts, Reels, stories, blogs, and EDMs and our travel agent partners
• Collaborate with the marketing team to plan campaigns with high quality visuals
• Identify potential projects and and maintain a robust and organized media library
• Help supply the company’s website and SNS channels with fresh images, visual storytelling, and new content for @seaandsummitcollective (experience provider) and @nisekojapan (destination marketing account)
• Participate in shoots, location scouting, and on-assignment field work across Hokkaido

What We’re Looking For

• Proven experience and portfolio in photography, videography, and creative, short-form video editing
• Proficiency with tools such as Davinci Resolve, Lightroom, Premiere Pro (after effects)
• Design experience with Adobe Suite, Canva, or similar to create graphic designs and image carousels
• Portfolio that demonstrates creative visual storytelling, particularly in travel, lifestyle, or adventure 
• Strong understanding of Instagram, Reels, trends, YouTube and short-form video content
• Understanding of AI tools to assist in content creation and marketing campaign creation

Nice to Have

• Drone, gimbal, POV/Follow Cam Experience
• Experience working with outdoor and adventure brands, summer sports, or travel & tourism companies
• Passion for outdoor travel, adventure, and Hokkaido’s unique lifestyle

Why Work With Us

• Join a small, passionate team in one of Japan’s most inspiring locations
• Explore one of the best outdoor and adventure destinations in Japan, and one of the snowiest places on the planet
• Apply your own creative style to tell compelling visual stories
• Opportunity to contribute and grow with a dynamic and evolving company

Role Overview
We’re seeking full-time mountain guides to join our team during the winter season in one of the most epic snow destinations on the planet. The Mountain Guide is responsible for leading clients safely in the resorts, lift-accessed backcountry, alpine and backcountry environments, during winter operations. The role requires expert technical skills, strong risk management, excellent guest service, and the ability to operate within Japanese regulations and company safety protocols.

Key Responsibilities

• Assess avalanche conditions, weather, terrain, and group ability
• Plan safe routes and objectives
• Conduct daily hazard assessments
• Manage pacing, terrain choices, and group dynamics
• Deliver high-quality customer service to international clients
• Manage emergency situations and potential evacuations
• Carry and maintain required safety equipment
• Perform avalanche rescue if necessary
• Enforce safety rules with clients
• Make conservative decisions when conditions deteriorate
• Complete incident reports when required

What We’re Looking For

• Recognized guiding certification (e.g., JMGA, IFMGA, NZMGA, ACMG, etc.)
• Avalanche training (minimum Ops Level 1 or Pro 1 equivalent)
• Current wilderness first aid certification or equivalent
• Strong skiing/snowboarding ability in off-piste terrain
• Experience guiding in alpine or backcountry environments
• Fluent English (Japanese or other languages advantageous)

Nice to Have

• Previous Experience working in Niseko and Hokkaido
• Knowledge of Niseko area resorts, lift-accessed backcountry and backcountry routes and terrain
• A valid International Driver’s Permit
• Passion for sharing the joy of skiing/snowboarding with private guests

Why Work With Us

• Join a small, passionate team in one of Japan’s most inspiring locations with the most consistent, high quality snow on earth
• Competitive, above-average pay for the region
• Ability to work with our team of creatives and industry brands 
• Opportunity to grow with a dynamic and evolving company